This policy explains how Nail Lounge Ashford collects, uses and protects the personal data of customers who use the online booking form on this website, in line with the EU General Data Protection Regulation (GDPR).
The data controller responsible for your personal data is Nail Lounge Ashford, 1A Bank St, Ashford TN23 1BX, United Kingdom. You can reach us by phone/WhatsApp at +44 7309 687125.
When you book an appointment through this website, we collect the information you enter in the booking form: your full name, phone number, and your requested service, date and time. You may optionally add a note (e.g. desired design, preferred staff).
We use this data solely to schedule, confirm, change or cancel your appointment and to contact you about it. The legal basis for this processing is the performance of a contract at your request (GDPR Article 6(1)(b)) — we need this data to provide the service you asked for.
Online booking is provided by Setmore. When you tap “Book now” you leave this website and open our booking page on Setmore; the details you enter there are processed by Setmore under its own privacy policy. nailloungeashford.setmore.com
If you leave private feedback below our review threshold, the comment (and your name/phone, if provided) may be emailed to the salon owner through our email service provider (Resend) or Cloudflare Email Routing, solely so we can follow up with you.
We do not sell your personal data, and we do not share it with advertisers or any other third party for marketing purposes.
We keep your booking data for as long as necessary to manage your past and upcoming appointments and to meet any legal or accounting obligations that may apply, after which it is deleted or made anonymous.
This website does not use advertising or tracking cookies. We only use a small technical cookie and/or local browser storage to remember the display language you last chose, so the site opens in that language next time.
Under the GDPR, you have the right to access, correct or delete your personal data, to object to or restrict its processing, and to request a copy of the data you provided. You also have the right to lodge a complaint with your national data protection authority. To exercise any of these rights, please contact us using the details below.
For any question about how your personal data is used, please contact Nail Lounge Ashford by phone/WhatsApp at +44 7309 687125.
